Troubleshooting Netgear Orbi Not Connecting to the Internet

 

 

Are you confused why your Netgear Orbi router is not connecting to the internet even after a successful setup? If the answer to the question, then know that there isn't anything to be confused about here. There can be a number of reasons why your Orbi device is not connecting to the internet. And most of the times, it can get difficult to catch the actual reason leading to this issue.

But regardless of that, we've provided you with the troubleshooting tips that'll help you in resolving the Netgear Orbi not connecting to the internet issue. So, without any further ado, let's get down with it, shall we?

Fixed: Netgear Orbi Not Connecting to the Internet Issue

Fix 1: Change the Source to Connect Your Devices

Have you used a wireless source to connect your Netgear Orbi router and modem? Well, you've found the number one reason leading you to the issue that compelled you to read this article. To troubleshoot this issue, make sure that you're using a cable to connect both your WiFi devices.

The reason being, a wired source is considered to be a more reliable and safe option in comparison when it comes to creating a connection between technical devices.  

Fix 2: Update the Firmware of Your Netgear Orbi

Another annoying reason why your Netgear Orbi is not connecting to the internet might because of an outdated firmware. Have you ever noticed why your mobile device starts working? Well, that is because it needs to be 'updated'. And that is exactly what your Netgear Orbi router needs.

Walk through the steps mentioned below and know how to perform Orbi firmware update:

  • Open an internet browser on your Netgear Orbi device.
  • Access the orbilogin com administrative page.
  • The Netgear Orbi router login page will appear on your screen.
  • Go to the Settings option.
  • Then, navigate to Administration > Firmware Update.

Give your Netgear Orbi device a few minutes to get updated to its latest version.

Is your Orbi router still not connecting to the internet? Oops. This seems like a pretty big issue. But, not to worry. Resetting your WiFi device will surely make you get rid of the issue in a jiffy. Keep reading.

 

Fix 3: Reset Your Netgear Orbi Device

Resetting your Netgear Orbi router will restore it to its factory default settings. So, if you really want to take the risk, only then think about proceeding further with the reset process.

Here are the instructions that you need to consider in order to reset Orbi router:

  • Make sure that your Orbi router and modem are well-connected.
  • Next, look for the Reset button on your WiFi device.
  • Did you find it? If not, then keep looking.
  • Once you find it, press it carefully. Wait! Not with bare hands.
  • Make use of an oil pin, paper clip or, any sharp object to press the Reset button.

Now, wait for a couple of minutes for your Orbi device to get restored to its factory default settings.

Note: Do not forget to set up your Netgear Orbi router from scratch.